Concerns or questions? Submit your inquiries below.
To be eligible for a return, your item must be unused and in the same condition that you received it.
- Buyer must contact us within 10 days of receiving purchase.
- Return shipping fees are customer's responsibility.
- All original packaging and certifications must be returned with item.
- The following items are not available for return or exchange: Items that have been altered or changed per your request, custom designs and personalized, sized or engraved items.
Malka Diamonds stands behind our jewelry and offers one of the best warranties in the industry. During the first 2 years, our warranty covers any and all care, maintenance, or repairs.
We strongly recommend that you stop by for an anniversary “tune-up” for the lifetime of your ring. Once a year, our team will check stones, tighten and adjust as needed, and clean your ring — all for free.
If it’s been a while since we’ve seen your ring but you’re suddenly faced with extensive maintenance or repairs, get in touch. We’ll evaluate the situation and work together to find a solution we both feel comfortable with.
We know that purchasing a ring is an investment. You’re making a commitment, and we are to. Our warranty is intended to prove this commitment and offer you peace of mind.