Our Commitment to Your Safety & Wellness

Our Commitment to Your Safety & Wellness

Ronnie Malka

For over a decade, Malka Diamonds has delivered personalized service and the highest quality jewelry. Now more than ever, our commitment to these values remains strong.

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In response to COVID-19, we’ve implemented additional services and a redefined approach. Keep reading to learn how our local jewelry store provides a shopping experience that ensures safety and meets the needs of our valued customers. 

 

A boutique experience designed for peace of mind

By definition, our boutique store provides an intimate, personalized shopping experience designed to help customers feel safe. 

Large retail stores offer some conveniences, but their one-size-fits-all approach and lack of personalization often leads to feelings of insecurity and distrust. Here at Malka Diamonds, this experience is exactly the opposite. 

We’re a small team, and each member has been carefully chosen for their experience and skills. Working together, we take time to get to know each customer and their story. We want to understand what you're looking for in a ring and provide service that meets your specific needs.

Additionally, our team takes an educational approach to serving our customers. This is something that really makes us stand out from other shops. We want you to understand exactly what it is we offer and what you’re buying.

This personalized approach, our years of experience, and commitment to customer education builds trust and will help you feel confident in your purchases. No matter how you’re shopping with us — in-store, online, or virtually — our boutique experience is carefully crafted to give you peace of mind.

 

In-store sanitization & safety measures

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In the midst of a pandemic, health and physical safety is top of mind. As a small business, we have the ability to control our store environment and have taken extra precautions to ensure cleanliness and sanitation.

  • Staggering appointments and limiting the number of guests allowed in our store at any given time

  • Disinfecting showcases, countertops, door handles, and other customer touchpoints between customers

  • Wearing facemasks and asking customers to wear facemasks as well

We look forward to providing a clean and safe environment for you to shop! 

 

Virtual appointments

We offer virtual options with the same level of high-quality service as our in-store experience! These 1-1 virtual consultations are made in advance and customized to meet your needs. We’ll ask you a few questions ahead of time to make the most of our virtual experience.

We can perform consultations by phone, FaceTime, Zoom, Google Hangouts, or another video-chat method of your choice.

Send us an email to schedule your private appointment. 

 

Online pop-up shop

One of the most exciting new features we’re offering is our first-ever online shop! You can now browse a curated selection of gorgeous rings and make your purchase all from the comfort of your home.

The online collection features designer, vintage, stackable, and classic bridal rings. For now, this is a limited-time shop. So don’t miss out on checking out all the one-of-a-kind pieces we have available!

Shop our online pop-up here

 

We’re here to answer your questions

Shopping local is one of the most beneficial things you can do for the community — especially right now. We’re proud to be among the many local businesses in Portland that are working hard to provide a safe and high-quality shopping experience for customers during this time.

One thing is certain: we couldn't do it without you. Thank you so much for your support! Please let us know if we can help — we’re always available to answer any questions!

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